General

Type /vm help in Slack to get short information to start

Which browsers can I use?

We currently support most browsers in their latest versions: Chrome, Safari, Firefox, MS Edge, Safari iOS, Chrome Mobile (for Android).

It's not working on my iPhone

The Slack app opens the VoiceMessage link on its internal browser. You have to open it on Safari, by clicking on the icon in the bottom right corner (see here).

Are my messages stored on your servers?

No. Your audio message is only transferred to our servers for processing and is later uploaded to your Slack workspace (as any other file upload). After that, we delete the audio file from our servers.

How many minutes are included in the monthly plan?

It's unlimited! You pay $1/user/month and this user can send as many audios as he wants, with no monthly quota.

How long will the audio file be available before it expires on Slack?

We don't expire the files (nor have control over it). As mentioned, these files are uploaded to your Slack workspace and are kept there as any other regular file.

Why do you need permission to 'Upload file' and 'Send message' on Slack?

Upload file: after you record your audio we will upload it to the user/channel you requested.

How can I start a subscription?

You just need to sign in with your Slack account in our system.

Do you have an app for mobile users?

No. You can record your audio on mobile phones using your web browser, so there's no need to install an extra app.

Billing

Is each user charged for their use?

No. Only the user responsible for your team, the one who subscribed initially, is charged for the usage of the whole team. Usually, this user is the manager of the team.

Can I cancel in the middle of the month?

Sure! We'll just send you one last invoice with whatever has been used by your Slack team up to that day of the month.

Am I charged for the total number of users on my Slack team?

No. We only charge you for those users who send an audio at any point during the billing cycle.

I'm still confused with your pricing

Maybe an example can help clarify: Your Slack team has 20 members but only 5 have sent audio messages in the past billing cycle. In total, So total charges are 5 x $1 = $5

How am I billed?

On a monthly basis. You're charged for what was used by your Slack team in the last month.

Slack permissions

Why do you need permission to 'Upload file' and 'Send message' on Slack?

Upload file and modify as you: after you record your audio we will upload it to the user/channel you requested.
Also, bot needs permission to show message as yours

Example:

Add slash commands and add actions: this permission allows to bot to add slash command /vm and add item to message action menu